http://www.hammland.com/2009/12/ken-blanchards-raving-fans/ Farming the technology landscape for tasty news Tue, 25 May 2010 02:59:10 +0000 hourly 1 http://wordpress.org/?v=3.0 http://www.hammland.com/2009/12/ken-blanchards-raving-fans/comment-page-1/#comment-28 Chick-fil-A Spicy Chicken Giveaway Goes Viral | Hamm Land Sat, 22 May 2010 19:35:47 +0000 http://www.hammland.com/?p=254#comment-28 [...] Each operator has a dashboard where they can see in real time the number of sandwiches given away, who will be coming into their location, and the time of their visit (ie Monday, May 31st from 5-7PM EST).   This allows each store operator to plan appropriately for the increased number of visitors and ensure that each person has an unexpectedly pleasant experience.  This ties in with Chick-fil-A’s vision of creating raving fans. [...] [...] Each operator has a dashboard where they can see in real time the number of sandwiches given away, who will be coming into their location, and the time of their visit (ie Monday, May 31st from 5-7PM EST).   This allows each store operator to plan appropriately for the increased number of visitors and ensure that each person has an unexpectedly pleasant experience.  This ties in with Chick-fil-A’s vision of creating raving fans. [...]

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